Terms of purchase

Last updated: Aug 21, 2026

These Terms of Purchase ("Terms") are a legally binding agreement between you ("you," "Client," or "Purchaser") and Nursing Current LLC d/b/a SignTheChart ("SignTheChart," "Company," "we," or "us"). You and SignTheChart are referred to together as the "Parties."

These Terms govern your purchase of and access to any product, kit, bundle, course, workshop, tool, or other paid material we offer, including any free resource you receive from us (each, a "Product").

By purchasing, downloading, accessing, or using any Product, you accept and agree to be bound by these Terms. Read them before you buy. If you do not agree, do not purchase or use any Product.

Our Disclaimer and Privacy Policy are incorporated into these Terms by reference and form part of this agreement.

1. Eligibility

You represent and warrant that you are at least 18 years of age, that you have the authority to enter into these Terms, and that entering into these Terms does not violate any agreement between you and any third party, including any employment agreement.

Our clinical documentation Products are intended for licensed clinicians and clinicians in training. You represent that you hold, or are actively preparing for, licensure and certification appropriate to the use you intend, and that you will use each Product only within your own scope of practice and applicable law.

2. What you are buying

Each Product page describes what that Product includes. Products are digital and are delivered electronically. Unless a Product page states otherwise, no Product includes coaching, consultation, personalized review, clinical guidance, legal review, or any ongoing service.

Product contents may include documentation templates, dot phrases and text expansion content, note structures, letter and message templates, order set companions, worksheets, guides, video or written lessons, and access to software tools.

3. Delivery and access

Access is delivered by email and through our online delivery platform immediately or shortly after your payment is processed. You are responsible for providing an accurate email address and for retrieving your access. If you do not receive access, contact support@SignTheChart.com.

Where a Product is hosted online, we will maintain your access for as long as we continue to offer that Product, and for no less than twelve (12) months from your purchase date. We may modify, update, retire, or discontinue any Product at any time. If we retire a Product you have purchased, we will provide reasonable notice and, where the format allows, a downloadable copy. You are responsible for downloading and saving any downloadable file you wish to keep.

We are not responsible for your loss of access caused by your own action, by your loss of account credentials, or by third-party platform failure.

4. Payment

You agree to pay the price displayed at checkout, plus any applicable tax. Payment is processed by our third-party payment processor. You represent that you are authorized to use the payment method you provide and that the billing information you supply is accurate.

Prices are subject to change. Promotional pricing applies only during the stated promotional period. We do not issue retroactive discounts or price adjustments on completed purchases.

If a Product is offered on a payment plan, you authorize us to charge your payment method automatically on the stated schedule until the balance is paid in full. Electing a payment plan does not create a right of cancellation. If you stop using a Product, you remain responsible for the full remaining balance. If a scheduled payment fails, we may suspend or terminate your access immediately, and you remain responsible for the outstanding balance.

If a Product is offered on a recurring subscription, you authorize us to store your payment information and to charge your payment method automatically at each renewal until you cancel. You may cancel a subscription at any time before the next renewal date, effective at the end of the then-current billing period. We do not prorate or refund partial billing periods.

5. Refund policy

Because Products are digital and access is delivered immediately, all sales are final and we do not offer refunds.

This includes situations where you change your mind, do not use the Product, decide the Product is not what you expected, lose access due to your own action, or experience a change in your personal or professional circumstances.

Review the Product description, the Disclaimer, and these Terms before you purchase. If you have a question about whether a Product is right for your practice setting, email support@SignTheChart.com before you buy and we will answer honestly.

If you cannot access a Product you paid for and we are unable to resolve the access problem, contact us and we will make it right.

The only exception to this policy: if we cancel a paid live event outright and do not offer a replacement date, a recording, or equivalent materials, we will refund the amount you paid for that event.

6. Chargebacks

If you have a problem with a purchase, contact support@SignTheChart.com first. We will respond and attempt to resolve it.

You agree not to initiate a chargeback or payment dispute with your financial institution without first contacting us and allowing a reasonable opportunity to resolve the issue. Initiating a chargeback does not release you from amounts owed under these Terms.

In the event of a chargeback or payment dispute, your license to every Product you have purchased from us terminates immediately, and you agree to cease all use of and destroy all copies of our materials, including any material you have loaded into an electronic health record or other system. We reserve the right to present these Terms, your purchase record, and your access records to your financial institution and to the payment processor, and to refuse future purchases.

7. License granted to you

Subject to your compliance with these Terms and your payment in full, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sub-licensable license to access and use the Product for your own individual professional use.

You may:

  • Use, adapt, and edit the material within your own clinical or professional practice, for patients you personally care for.

  • Load material into your own individual, personal user account, template library, or smart phrase set within your employer's electronic health record, to the extent your employer permits it.

  • Print or save copies for your own reference.

You may not:

  • Share, send, forward, gift, sell, resell, sublicense, assign, or transfer the Product or your access credentials to any other person, including a colleague, coworker, classmate, or family member.

  • Load, publish, or make the material available in any shared, group, departmental, enterprise, institutional, or organizational template library, intranet, drive, or system where clinicians other than you can access it.

  • Reproduce, redistribute, republish, post, or upload the material, in whole or in part, to any website, social media platform, file sharing service, group, message board, course, or community.

  • Teach, present, train, or deliver the material or its frameworks to others, whether or not for a fee.

  • Create derivative works from the material for distribution, or incorporate the material into any product, service, template pack, course, or offer that you distribute or sell.

  • Use the material, or any part of it, to train, fine-tune, or ground any artificial intelligence or machine learning model, or to populate any dataset, database, or tool made available to others.

  • Remove, alter, or obscure any copyright notice, trademark, attribution, or licensing language contained in the material.

Institutional and group use. If you want to use a Product across a practice, department, residency program, health system, or academic institution, or to provide it to multiple clinicians, you need a separate written license from us. Contact support@SignTheChart.com. Institutional and academic licensing is available.

We may revoke this license immediately, without refund, if you breach these Terms.

8. Clinical use, professional judgment, and compliance

Our Products are documentation drafting aids and educational materials. They are not medical advice, nursing advice, clinical decision support, clinical protocols, or a standard of care, and they do not establish medical necessity or support any billing or coding level.

You retain full and independent professional judgment and full responsibility for all clinical decisions and for the accuracy, completeness, and integrity of everything you enter into a patient record. You are responsible for reviewing and verifying every template before use, for confirming it is current and appropriate for the specific patient, and for compliance with all applicable clinical, licensure, payer, billing, coding, privacy, and employer requirements.

You will not use any Product to document care that did not occur.

You are solely responsible for determining whether your employer or institution permits you to use our material in its systems, and for complying with its policies. Section 3 through Section 6 of our Disclaimer apply in full to your use of any Product and are incorporated here by reference.

9. Career, employment, and contract materials

Products that address job offers, employment terms, contracts, compensation, or negotiation are educational and informational only. They are not legal advice, and no attorney-client relationship is created. Candice Elam, DNP, FNP-C is not an attorney. Consult a licensed attorney in your jurisdiction before signing, negotiating, declining, or terminating any agreement. We are not responsible for the outcome of any employment decision, negotiation, application, contract, or dispute.

10. Software tools and AI-assisted features

Some Products include or provide access to software tools, including tools that generate text using artificial intelligence.

Output generated by any such tool is produced automatically, is not reviewed by a clinician before it reaches you, and may be incomplete, outdated, or incorrect. Output is a draft. You must independently review, verify, and edit all output before using it in a patient record, a communication, or any professional decision. Do not enter protected health information, patient identifiers, or employer confidential information into any tool we provide unless the Product documentation expressly states that the tool is configured for it.

Software tools are provided on an as-is and as-available basis. We do not warrant uninterrupted availability, and we may modify or discontinue any tool.

11. Live workshops, events, and group programs

If a Product includes a live session, workshop, build event, or group program:

  • Session dates and times are stated at registration. If we must reschedule, we will offer a replacement date or a recording.

  • Registration is personal to you and may not be transferred without our written consent.

  • We may record live sessions. By attending, you consent to being recorded and to our use of the recording, including as a Product, a replay, or promotional material. If you do not wish to appear, attend with your camera and microphone off.

  • Recordings, replays, and materials are subject to the same license restrictions in Section 7.

  • Missing a live session does not entitle you to a refund. Where a recording is provided, it satisfies our delivery obligation.

12. Community and confidentiality

If a Product includes access to a private community or group

  • You agree to participate respectfully and to follow any posted community guidelines. We may remove you, without refund, for conduct that is harassing, discriminatory, disruptive, or that promotes a competing offer.

  • You may not post protected health information, patient identifiers, or employer confidential information in any community.

  • What other members share is theirs. You may not screenshot, quote, republish, or share any member's post, question, or personal or employment situation outside the community.

  • You may not use the community as a source of leads, a mailing list, or a recruiting or sales channel.

13. Your contributions and testimonials

If you submit a comment, question, post, review, image, or other material to us or in a community we operate, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and republish it, in whole or in part, for our business purposes, unless you tell us in writing that we may not.

If you provide a testimonial, review, or statement about a Product, you grant us permission to use, modify for length or clarity without changing its meaning, publish, and distribute it in any medium for marketing and promotional purposes, with or without your name. We are not obligated to use it. We may ask you to sign a separate written release, and where we do, that release controls.

14. Account security

If you receive account credentials, you are responsible for keeping them confidential. You may not share credentials or allow anyone else to access a Product using them. Notify us immediately at support@SignTheChart.com if you learn of unauthorized access to your account. Credential sharing is a material breach of these Terms and grounds for termination without refund.

15. Intellectual property

All content and materials provided in connection with any Product, including text, templates, phrasing, structures, frameworks, images, graphics, video, audio, and their arrangement and selection, are owned by Nursing Current LLC or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

SignTheChart, Chart Smart, Message Master, and our logos and related names and slogans are trademarks of Nursing Current LLC. You may not use them without our prior written consent.

Nothing in these Terms transfers ownership of any intellectual property to you. Any documentation you create for your own patients using our material remains subject to your employer's ownership and record-keeping arrangements, and we claim no interest in your patient records.

16. Support

Support is provided by email at support@SignTheChart.com. We aim to respond within three (3) business days. We do not maintain fixed business hours or offer phone, live chat, or same-day support, and response times may be longer around holidays and planned time away.

Support covers access and delivery questions. It does not include clinical consultation, personalized documentation review, legal review, contract review, or technical support for your employer's electronic health record.

17. Disclaimer of warranties

Products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that any Product will be error-free, complete, current, accurate, reliable, uninterrupted, secure, free of viruses or harmful components, or that it will meet your needs or expectations. Any reliance you place on a Product is at your own risk.

18. No guarantee of results

We may reference results, outcomes, time savings, compensation changes, or workplace improvements experienced by us or others. These are illustrations, not promises.

We make no guarantee that you will achieve any particular result, including any reduction in documentation time or administrative burden, any job offer, any compensation increase, any change in working conditions, or any level of income. Individual results vary and depend on factors outside our control. The prior success of others does not guarantee your success. Your results depend substantially on your own implementation.

19. Assumption of risk

By purchasing, accessing, or using any Product, whether paid or free, you assume the risk of that access and of any action you choose to take as a result of the material provided.

20. Indemnification

You agree to indemnify, defend, and hold harmless Nursing Current LLC, SignTheChart, Candice Elam, DNP, FNP-C, and our members, officers, employees, contractors, agents, licensors, and service providers from and against any and all third-party claims, demands, causes of action, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of any Product, your content, your breach of these Terms, your violation of any law or third-party right, your violation of any employer or institutional policy, or any clinical, documentation, billing, or employment decision you make.

21. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising out of or connected with any Product, including without limitation any professional liability claim, licensure or disciplinary action, employment action, audit, denial or recoupment of payment, loss of revenue, loss of profits, loss of contracts, loss of business or opportunity, loss of goodwill or reputation, or loss of or damage to data, whether or not foreseeable and whether based in contract, negligence, or otherwise.

To the maximum extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to these Terms or any Product will not exceed the amount you actually paid to us for the Product giving rise to the claim.

The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

22. Termination

We may suspend or terminate your access to any Product, without refund, if you breach these Terms, initiate a chargeback, share or redistribute our material, or use a Product in a way that violates law or a third party's rights

Sections 6, 7, 8, 13, 15, and 17 through 27 survive termination.

23. Limitation on time to file claims

Any cause of action or claim you may have arising out of or relating to these Terms or any Product must be commenced within one (1) year after the cause of action accrues, or it is permanently barred.

24. Force majeure

Neither Party is liable for failure or delay in performance, other than a payment obligation, caused by an event beyond its reasonable control, including fire, casualty, strike, act or order of a public authority, epidemic, natural disaster, war, terrorism, or failure of a third-party platform or utility. The affected Party will give prompt written notice and use diligent efforts to minimize the effect and resume performance.

25. Dispute resolution

If a dispute arises between the Parties relating to these Terms or any Product, the Parties agree to first attempt to resolve it through good-faith negotiation by email for thirty (30) days.

If that fails, the Parties agree to attempt to resolve the dispute through mediation, held in Hudson County, New Jersey or remotely by videoconference. The Parties will cooperate in selecting a mediation service and a neutral mediator, will use commercially reasonable efforts to begin mediation within fifteen (15) business days of the mediator's selection and to conclude it within thirty (30) days of its start, and will split the cost of mediation equally.

If the Parties cannot resolve the dispute through mediation, either Party may file suit as provided in Section 26.

26. Governing law, jurisdiction, and venue

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any choice or conflict of law provision or rule.

Any suit, action, or proceeding arising out of or relating to these Terms or any Product must be brought exclusively in the state or federal courts located in Hudson County, New Jersey, and each Party irrevocably submits to the exclusive jurisdiction and venue of those courts.

27. General

Entire agreement. These Terms, together with our Disclaimer, Privacy Policy, and any Product-specific terms presented at checkout, are the entire agreement between you and us regarding their subject matter and supersede all prior or contemporaneous representations, understandings, or communications, whether written or verbal. We object to and are not bound by any additional or different term you propose.

Changes to these Terms. We may revise these Terms at any time. The "Last updated" date reflects the most recent revision. Revisions apply to purchases made after the revision date. Your continued use of a Product after a revision constitutes acceptance of it.

Assignment. These Terms are personal to you. You may not assign or transfer any right or obligation under them. We may assign these Terms in connection with a sale, merger, or transfer of our business.

Waiver. Our failure to enforce any provision is not a waiver of that provision or of our right to enforce it later. All waivers must be in writing to be effective.

Severability. If any provision is held invalid or unenforceable, it will be interpreted to give effect to its original intent to the extent possible, and the remaining provisions remain in full force and effect.

Notices. All notices, claims, and demands under these Terms must be in writing and sent by email to the address below.

Notice to Company: Nursing Current LLC d/b/a SignTheChart Attention: Candice Elam, DNP, FNP-C support@SignTheChart.com

Contact. Questions about these Terms may be sent to support@SignTheChart.com.