Privacy Policy

 

Last updated: Aug 21, 2026

1. Introduction

Nursing Current LLC d/b/a SignTheChart ("SignTheChart," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we collect it, how we use and share it, and the choices you have.

This Policy applies to signthechart.com, chartsmart.signthechart.com, our email communications, our online course and product portals, our social media accounts, and any automated messaging we operate on those accounts (together, the "Services").

Our contact and mailing address:

Nursing Current LLC d/b/a SignTheChart 7915 Bergenline Ave North Bergen, NJ 07047-9996 support@SignTheChart.com

By using the Services, you agree to this Policy. If you do not agree, do not use the Services.

2. Important: do not send us patient information

SignTheChart is a publisher of educational and professional materials. We are not a covered entity or a business associate under HIPAA, and none of our Services are configured to receive, store, or transmit protected health information (PHI).

Do not send us, post in our communities, enter into any of our tools, or include in any email, form, survey, message, comment, or testimonial:

  • Protected health information or any patient identifier

  • Screenshots of a patient record, chart, encounter, inbox, or message

  • Employer confidential, proprietary, or internal information

If you send us information of this kind, we will delete it and may decline to respond. Any use of an unsecured channel to transmit patient information is your responsibility, not ours.

When you describe a clinical situation to us, de-identify it first.

3. Children

The Services are directed to licensed clinicians and clinicians in training and are intended for adults. We do not knowingly collect personal information from anyone under 18, and we do not knowingly collect personal information from children under 13 as defined by the Children's Online Privacy Protection Act. If you believe a child has provided us personal information, email support@SignTheChart.com and we will delete it.

4. When we collect information from you

We collect information when you:

  • Visit our website or read our blog

  • Subscribe to our email list or download a free resource

  • Register for a webinar, workshop, or live event

  • Purchase a product or create a portal account

  • Reply to an email, complete a survey or form, or contact support

  • Interact with our social media accounts, including through automated direct messaging

  • Submit a comment, question, review, or testimonial

  • Click a link in an email or advertisement

5. What information we collect

Information you give us directly:

  • Name and email address

  • Billing information, including billing address, and payment card details submitted to our payment processor

  • Professional information you choose to share, such as your credentials, specialty, practice setting, years in practice, employer type, or state of licensure

  • Content of your messages, survey responses, form submissions, questions, reviews, and testimonials

  • Account credentials for our product portals

  • Social media handle or username when you interact with our automated messaging

Information collected automatically:

  • IP address, approximate location derived from it, browser type, device type, and operating system

  • Pages viewed, time on page, referring URL, and exit pages

  • Email open, click, and delivery data

  • Advertising and conversion data, including whether you clicked an ad and what you did afterward

  • Cookie and pixel identifiers

We do not collect Social Security numbers, government identification numbers, health information about you, or biometric data. We do not ask for and do not want information about your patients.

6. How we collect information automatically

Cookies and similar technologies. Cookies are small files placed on your device. We and our service providers use them to keep the site working, remember your preferences, understand how the site is used, and measure and target advertising. You can set your browser to refuse cookies or alert you when they are set. Some parts of the Services may not function properly if you do.

Meta pixel. We use the Meta pixel on our website. It records visits and actions such as page views, opt-ins, and purchases, and associates them with a Meta account where one exists, so that we can measure advertising performance and show advertisements on Facebook and Instagram to people who have visited our site or taken an action. You can control this through your Facebook and Instagram ad settings and through Meta's off-Facebook activity controls.

Platform analytics. Our website hosting and delivery platforms generate their own analytics about site and page performance.

Do Not Track. Our Services do not currently respond to browser Do Not Track signals.

7. Service providers we use

We use the following third parties to operate the business. Each processes information under its own privacy policy, which we encourage you to read.

We may add or change providers. When we do, we will update this Policy.

8. Social media platforms

We publish content on Pinterest, YouTube, Facebook, Instagram, TikTok, and LinkedIn. When you interact with us on those platforms, the platform collects information about you under its own privacy policy and terms, not ours. We can see the information those platforms make available to us, such as your public profile, your comments, your messages to us, and aggregate audience statistics.

If you message one of our accounts, your message may be received and answered by an automated messaging tool. If you provide your email address through that conversation in order to receive a resource, we will add it to our email list and this Policy will apply to it.

9. How we use your information

We use your information to:

  • Deliver the products, resources, portals, and events you request

  • Process payments and maintain purchase records

  • Send you emails you have asked for, including newsletters, content announcements, and product information

  • Send transactional messages such as receipts, access instructions, and event reminders

  • Respond to your questions and provide support

  • Operate, maintain, secure, and improve the Services

  • Understand which content and products our audience responds to

  • Measure, target, and improve advertising

  • Publish testimonials and reviews you have given us permission to use

  • Detect and prevent fraud, credential sharing, unauthorized redistribution of our materials, and chargeback abuse

  • Comply with legal obligations and enforce our Terms of Purchase

Our legal bases for processing, where applicable, are your consent, performance of a contract with you, our legitimate interests in operating and marketing our business, and compliance with legal obligations.

10. How we share your information

We do not sell your personal information for money.

Some of our advertising activity, including use of the Meta pixel, may be considered "sharing" or "targeted advertising" under certain state privacy laws. You may opt out as described in Section 12.

We share information:

  • With the service providers listed in Section 7, to the extent needed to perform their function

  • With professional advisors such as our attorney or accountant, under a duty of confidentiality

  • To comply with law, a subpoena, a court order, or a lawful request from a public authority

  • To establish, exercise, or defend a legal claim, including a payment dispute or an intellectual property claim

  • To protect the rights, property, or safety of SignTheChart, our customers, or the public

  • In connection with a merger, acquisition, financing, or sale of all or part of our business, in which case we will notify you

We do not share your information with other course creators, coaches, or list owners, and we do not rent, trade, or provide our email list to third parties.

11. Email and your right to opt out

When you subscribe, download a free resource, register for an event, or purchase a product, you agree to receive email from us. Every marketing email includes an unsubscribe link. You may unsubscribe at any time, or email support@SignTheChart.com and we will remove you.

If you unsubscribe, we may still send transactional messages related to a purchase you have made, such as receipts and access instructions.

12. Your privacy rights

Depending on where you live, you may have some or all of the following rights:

  • Access. Request confirmation of whether we process your personal information and a copy of it.

  • Correction. Request that we correct inaccurate information.

  • Deletion. Request that we delete your personal information, subject to exceptions such as records we must keep for tax, accounting, or legal purposes.

  • Portability. Request a copy in a portable format.

  • Opt out of targeted advertising, sale, or sharing. Request that we stop using your information for targeted advertising.

  • Opt out of profiling in furtherance of decisions producing legal or similarly significant effects.

  • Withdraw consent at any time, without affecting processing already carried out.

  • Non-discrimination. We will not deny you products, charge you a different price, or provide a lower quality of service because you exercised a privacy right.

How to exercise a right. Email support@SignTheChart.com with the subject line "Privacy Request" and tell us what you are requesting. We will verify your identity, usually by confirming the email address on file, and respond within the period required by applicable law, generally 45 days, with an extension where permitted. An authorized agent may submit a request on your behalf with proof of authorization.

Appeals. If we decline your request, you may appeal by replying to our decision with the subject line "Privacy Appeal." We will respond in writing with our reasoning within the period required by applicable law.

New Jersey, California, Colorado, Connecticut, Virginia, and other state residents. State consumer privacy laws grant the rights above to residents of covered states. New Jersey residents may also contact the New Jersey Division of Consumer Affairs. California residents have rights under the California Consumer Privacy Act, as amended, including the right to know the categories of personal information collected, the categories of sources, the business purpose for collecting it, and the categories of third parties to whom it is disclosed, all of which are described in Sections 5 through 10 of this Policy. California's "Shine the Light" law permits California residents to request information about disclosures to third parties for their direct marketing purposes. We do not make such disclosures.

Residents of the European Economic Area and the United Kingdom. You have the rights above under the GDPR and UK GDPR, including the right to object to processing based on legitimate interests and the right to lodge a complaint with your national supervisory authority, or with the Information Commissioner's Office in the United Kingdom. Our Services are operated from the United States. If you use them, your information will be transferred to and processed in the United States, where data protection law differs from that in your country.

13. How long we keep your information

We keep your information only as long as needed for the purposes described in this Policy.

  • Email subscriber records: until you unsubscribe or ask us to delete them, and for a reasonable period afterward to honor your opt-out

  • Purchase and transaction records: as long as required for tax, accounting, and legal purposes, generally seven years

  • Portal account records: for the life of your access, plus a reasonable period afterward

  • Support correspondence: generally two years

  • Website analytics and advertising data: per the retention settings of the platform that holds it

14. How we store and protect your information

Your information is stored on servers operated by the service providers listed in Section 7. We use reasonable administrative and technical safeguards, including access controls and reliance on providers that maintain their own security programs and encrypt data in transit.

No method of transmission or storage is completely secure. We cannot guarantee the security of information you transmit to us, and you do so at your own risk. You are responsible for keeping your account credentials confidential. If we become aware of a breach affecting your personal information, we will notify you and any regulator as required by law.

15. Third-party links

Our website, emails, and content contain links to third-party websites, including affiliate links. We are not responsible for the privacy practices or content of any third-party site. This Policy applies only to our Services. Review the privacy policy of any site you visit.

16. Changes to this Policy

We may update this Policy. The "Last updated" date reflects the most recent revision. Material changes will be communicated by email or by a notice on our website. Your continued use of the Services after a revision constitutes acceptance of it.

17. Contact and complaints

Questions, requests, or complaints about this Policy or our handling of your information may be sent to support@SignTheChart.com, or by mail to Nursing Current LLC d/b/a SignTheChart, 7915 Bergenline Ave, North Bergen, NJ 07047-9996.

We will do our best to resolve your concern. If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your national data protection authority.